What are the available shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT etc., or via post upon request from clients. Shipping charges depend on the destination and weight.
Do your products have ISO and CE approvals?
Yes, we have obtained ISO13485 system certification and CE certification for our orthopedic implants. Some products also carry FDA 510k registration.
What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$500. However, we support smaller sample orders for initial market testing.
Can you provide free samples?
We can offer free samples for certain items; however, the cost of freight must be covered by the customer.
Are the products in stock or newly produced?
Generally, we maintain stock for every listed product as they are produced monthly. Please contact our sales team for real-time inventory information.
What are your terms of payment?
For payments under 800 USD, 100% in advance. For payments over 800 USD, 30% T/T in advance with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.