Q: Are you a professional manufacturer of medical orthopedic devices?A: Yes, we are a professional manufacturer specializing in emergency stretchers, orthopedic fixation, and rehabilitation therapy products.
Q: What are the primary applications for this joint motion external fixator?A: It is primarily used in hospitals for orthopedic fracture fixation and correcting joint deformities while allowing joint motion.
Q: What quality certifications do your orthopedic products hold?A: Our products are certified with CE, FDA, ISO9001, ISO13485, FSC, and EN1865 to ensure high medical standards.
Q: What is the typical lead time for production?A: Normally, the lead time is between 15-25 days after the deposit is received, depending on the order volume.
Q: Do you provide after-sales support and warranty?A: Yes, we offer a 12-month warranty from the date of receipt. During this period, we provide free spare parts and technical guidance for any necessary replacements.
Q: What are your standard trading and payment terms?A: We typically accept T/T (30% deposit, 70% balance against bill of lading) or L/C at sight. Shipping is usually through major ports like Shanghai.